Privacy Policy
Updated on 02/16/2022
Privacy Policy
The privacy policy is the document on which you will find information on how the site “www.tama-shop.fr” or “www.tamashop.fr” and its subcontractors use and protect the data that you have transmitted to us.
You can visit the site "www.tama-shop.fr" or "www.tamashop.fr" without communicating any personal information about you and you have no obligation to transmit this information to us. Just know that in case of refusal, you may not be able to benefit from certain information or services that you have requested.
This is why we may ask you to provide your:
•name
•first name
•email address
•phone number
•mailing address
•or any other information
By providing this information, you agree that it will be processed by “www.tama-shop.fr” or “www.tamashop.fr”.
Data controller
The data controller is Julie FROMAGET 3 place carnot 29300 QUIMPERLÉ – France.
(We do not receive any mail at this address. If you wish to communicate with us, use our professional email address: contact@tamashop.fr
Purposes of processing
“www.tama-shop.fr” or “www.tamashop.fr” may process your personal information:
– To provide you with the information or services you have requested (examples: purchase and delivery of products, sending the newsletter, access to commercial offers, good deals, competitions, new resources, etc.).
– To collect information that helps improve the site and the products and services offered (in particular through cookies).
– To be able to contact you about the publication of new articles, tools, resources, or to respond to your requests on customer support.
Shelf life
Your personal information is kept by “www.tama-shop.fr” or “www.tamashop.fr” only for the time corresponding to the purpose of the collection:
Data entered on the customer support interface
Your data is kept for a maximum period of two years, to have access to the follow-up of requests and therefore to be able to respond to you better when you contact customer support again.
Newsletter data
Your data is kept until you unsubscribe (an unsubscribe link is present at the bottom of each email received).
Data relating to your orders
Your data is kept without time limits for accounting purposes and to allow you access to the products ordered.
Data relating to comments left on the blog
Unlimited as long as the site exists.
User Rights
Right of access and communication of data
You can access your personal data stored by www.tama-shop.com or www.tamashop.fr by contacting us (contact@tamashop.fr). Your request will be processed provided that you provide proof of your identity (copy of a valid ID).
Right to rectify data
You can request the rectification, updating, blocking or erasure of data concerning you by contacting us by e-mail at contact@tamashop.fr
You can also define general and specific guidelines regarding the fate of personal data after your death. Your heirs can ask to take into consideration the death of their loved one and to make the necessary updates.
Right to object
You can object to the collection and storage of your personal data by contacting us (contact@tamashop.fr). In this case, you will no longer be able to access certain services for which we need this data (purchasing training courses, using customer support, etc.).
Response times
www.tama-shop.com or "www.tamashop.fr" undertakes to respond to your request for access, rectification or opposition or any other additional request for information within 15 days.
Subcontractors
“www.tama-shop.fr” or “www.tamashop.fr” uses the following subcontractors, all of whom apply the regulations: SHOPIFY
GDPR
• Julie FROMAGET, is responsible for collecting payments, delivering products, providing access to member areas and who ensures the accounting management of transactions.
•Payments are processed by Stripe or PayPal or Paybox and at no time does www.tama-shop.fr or shopify have access to the payment data.
Uses of SMS
We value your privacy and the information you consent to share in connection with our SMS marketing service. We use this information to send you SMS notifications (for your order, including abandoned payment reminders), SMS marketing offers, and transactional SMS messages, including review requests from us. Our website uses cookies to keep track of the items you have put in your shopping cart, including when you have abandoned your order. This information is used to determine when to send SMS shopping cart reminder messages.
Sending emails
The sending of mailings and the processing of data relating to newsletter subscriptions are fully handled by the service of www.tama-shop.com or "www.tamashop.fr". A link to unsubscribe and modify data is present in each email.
Cookie Policy
“www.tama-shop.fr” or “www.tamashop.fr” and its subcontractors (listed above) may use cookies to improve navigation on the site.
Most browsers are configured by default to allow the deposit of cookies. You can change these settings in your browser so that all cookies are systematically rejected, or so that only some cookies are accepted or refused depending on their issuer.
Refusing to accept cookies may limit your access to certain services or features of the site.
Finally, "www.tama-shop.fr" or "www.tamashop.fr" cannot be held responsible for the consequences of your choice to refuse, delete or block cookies necessary for the operation of the site. Your browser also allows you to delete existing cookies on your computer/tablet/smartphone, or to notify you when new cookies can be placed there.
